Cocone Privacy Policy

This Privacy Policy sets forth the terms and conditions for which Cocone Corporation (the “Company”) will manage the information of the Customer in connection with the application software to be offered by the Company (the “App”), as follows:

Information to be Collected and Method of Use

The Company will collect the information and use such information in the App as provided below:

Information to be Provided by the Customer

  • E-mail Address (may not be required depending on the service.)
  • Registration of an e-mail address is generally not required when opening an account for the App. However, in order to transfer the App account information due to a change in the Customer’s mobile device or to use the same account in more than one mobile device, the Customer will be required to register an e-mail address and set up a password. The e-mail address and password registered in order to transfer the account information will be used for identity verification and prevention of unauthorized use.
  • The information provided by the Customer will not be disclosed to other customers. While the registration of information is voluntary, to enjoy the full features of the App, the Customer will need to register. If the Customer deletes the App account, the Customer’s information will be deleted in accordance with the Company’s rules.
  • The information provided by the Customer will be used to send various notices and information to the Customer at the registered e-mail address upon receiving such customer’s consent at the time of opening an account.
  • Other Information to be Registered
  • The Company will from time to time request the Customer to register information such as the Customer’s profile information (i.e., user name for the App, icon image and message) and date of birth for purposes such as the stable use of the App and establishing stable communication among the customers. The profile information to be displayed on the App and the information registered or posted by the Customer for disclosure to other customers (such as text, images or videos) may be viewed by other customers. The registration of information by the Customer is voluntary, but the App or parts of the App may not be available to Customer if the Customer does not register.
  • Information to be Collected upon Sales Campaigns, etc.
  • The Company will from time to time collect the name, address, telephone number, e-mail address, gender, date of birth and other information of the Customer for purposes such as sweepstakes and shipment of prizes upon conducting surveys or sales promotions and shipment of purchased goods.
  • Information to be Collected upon Receiving Inquiries from the Customer
  • The Company will collect the e-mail address, name of mobile device model, information regarding the Customer’s computer operating system (OS) and other information depending on the details of the inquires received from the Customer. Such information will be used to investigate, provide answers or conduct ID verifications in connection with the inquiries.
  • Service Use Information
    • Cookies
      Cookies are used to enhance the convenience of the Customer such as saving the details of the Customer’s setup, provide security by maintaining and protecting sessions, and provide better services by collecting information such as the number of visits to the App used by Customer, how the App has been used, and the scale of the Customer. The Customer may select whether or not to use cookies, but there may be times when customer may not be able to use a part of the App, such as services requiring a login, if such customer refuses cookie storage.
    • Log-in Information
      Upon the Customer’s use of the App, information such as the IP address, browser type and browser language will be automatically created and stored. Such information will be used to analyze the Customer’s use environment and will be used to provide better service and prevent unauthorized use which interferes with the normal provision of the services.
    • Location Information
      The App uses the location information sent by the Customer’s mobile devices when the Customer uses features such as the friend introduction feature. If the Customer uses any of the applicable services, the location information of such Customer will be used to the extent necessary for such service. Location information will not be transmitted if the transmission of location information has not been authorized by the Customer through his/her mobile device setup.
    • Device Information
      There may be times when the Company will collect information on device to be used by the customer (such as OS, identification information of terminal and name of computer). Such information will be used to provide better service, identification verification and prevention of unauthorized use which interferes with the normal provision of the services.

Cookies, IP address information, advertisement identifiers

We do not recognize cookies, IP address information, advertisement identifiers (Advertising Identifier (iOS) and Google Advertising ID (Android OS)) as personal information since they cannot identify a specific individual with such information alone. However, when such information is used as integrated with personal information, we consider such information as personal information since it enables us to identify a specific individual. In addition, for customers with the application of the EU General Data Protection Regulation (GDPR), we deal with such information as GDPR personal data in accordance with GDPR.

For cookie information and advertisement identifier, it is possible to refuse by browser settings or settings on smartphones. If our service cannot be used due to the refusal of cookies, we announce that so on the service.

Purpose of Use of the Information

The Company will use the personal information obtained by the Company for the purposes set forth below (the “Purposes”). Any information for which the purpose of use was restricted at the time the it was obtained (such as an e-mail address) will be used within such restricted scope.

  • To prevent unlawful use;
  • To offer the Customer a stable use of the App;
  • To prepare statistical data relating to the use of App;
  • To conduct surveys relating to the App that is currently offered or is being considered for future offerings;
  • To respond to inquiries from customer;
  • To announce information to the Customer, such as information regarding the App and advertisement information when a business entity other than the Company is the advertiser
  • To draft and provide a new plan concerning the future App;
  • To Conduct sweepstakes and other sales campaigns and for shipment of goods to Customer;
  • To conduct identification verification when the Company receives any questions from the customer; and
  • To process invoices when customer purchases goods or uses any service that requires a service fee.

Provision of Information

The Company will not provide any of the customer’s personal information to any third party except as provided below.

  • When the Customer gives prior consent;
  • When the Company’s provision of such information to a third party is required under law.
  • When the Customer breaches the terms of use of App and there are sufficient grounds to determine that there is no choice but to disclose personal information in order to protect the Company’s rights, properties and services, etc;
  • When the Company provision of such information to a third party is required to protect the life, the physical safety or the property of a person and obtaining consent from the Customer is difficult;
  • When the Company provides such information to a third party who is specifically required to promote the improvement of public health and healthy development of children and obtaining consent from the Customer is difficult;
  • When the Company provides such information to a third party is who required to cooperate with national or local governments or persons delegated powers by such government for performing the work prescribed under applicable laws or regulations and obtaining consent from the Customer may risk impeding such work; and
  • When the Company’s business assets (including the provision of personal information) will be succeeded by another company due to merger, company split, asset purchase or for other reason.

Consignment of Information

The Company may from time to time consign to a service provider all or part of the customer’s personal information to the extent necessary to achieve the Purposes. In such event, the Company will carefully evaluate the qualifications of the service provider, include in the agreement with the service provider provisions such as confidential obligations, and establish a system under which the information will be properly managed.

Joint Use of Information

If it is necessary for the Company to engage a business partner to jointly carry out the work of providing the App, the Company may from time to time jointly use the Customer’s personal information with such business partner. In such event, the Company will jointly use the personal information with such business partner upon disclosing to the customer the Purposes, name of the business partner, type of information and name of the administrator.

Customer’s Rights

At any time, the Customer may seek confirmation and correction of any information registered by such Customer on the App website, such as e-mail address and password. The Customer may also delete his/her account at any time.
In the event that the Customer wishes to request the Company to disclose any personal information that cannot be confirmed on the service website, the Customer may request such disclosure in accordance with the procedures separately provided by the Company, except in any of the following cases:

  • If the disclosure may cause risks of harm to life, physical safety, property or any other rights or interests of the Customer or any third party or may significantly impede the proper implementation of the Company’s business;
  • If the disclosure will violate any applicable laws or regulations; and
  • If the Company is unable to verify that the request for such disclosure was made by the Customer.

In the event that the Company, as result of the disclosure, has determined that the personal information provided by the Customer and held by the Company was not true, the Customer may request the correction, addition or deletion of his/her personal information in accordance with the procedures separately provided by the Company. In such event, the Company will without delay conduct an investigation to the extent necessary to achieve the Purposes and will make corrections, additions or deletions based on the results of such investigation.

If the Customer wishes to request disclosure of any personal information that cannot be confirmed on the service website, the customer may be required to pay a disclosure fee in accordance with the procedures separately provided by the Company.
The provision of personal information by the Customer is voluntary, provided, however that the App or part of the App may not be available to the Customer if the Customer does not provide required information to the Company.

Information on Withdrawing Member

If the Customer deletes his/her App account, the Company will appropriately handle the Customer information in accordance with applicable laws and regulations and internal rules.

Personal Information of Minors

If Customer is under the age of fifteen (15), any of his/her personal information must be inputted with consent of the Customer’s parent or guardian.

Amendment to this Privacy Policy

This Privacy Policy may be amended from time to time by the Company. For any material changes, the Company will notify the Customer the details thereof by means which the customer will easily understand.

End

Adopted on 10. Jan 2018.
Revised on 1 July 2018.